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Welcome! Bass Japan Direct is a small family business started in 2015, run by a pro bassist to bring bass players all over the world the finest new, used, vintage and custom order MIJ instruments! AtelierZ, SUGI, Moon and many more! we have shipped 1000's of basses to happy customers and we are proud to have served some of the industries' finest including Anthony Wellington, Ethan Farmer, Dave Swift and Andy Irvine to name a few!
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COMPANY INFO AND POLICIES
For our company info and shop policies please visit this page. To see what is in stock visit our Shopify! |
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visit us on reverb.com too
FLEXIBLE PAYMENT PLANS:
Are only on offer on Reverb.com or direct, please email us at dstewart@bassjapandirect.com to find out more! We can only offer buy now sales on Shopify / eBay at present due to limitations. Thank you for your understanding.
SHIPPING / RETURNS ON OFFERS.
We offer global shipping using UPS or EMS Japan Post, on accepted offers the shipping will be standard two week shipping by default and where necessary will ship neck-off. We do not accept returns on offers.
PAYMENT ON OFFERS:
Must be within 24 hours of acceptance. This is to prevent non-serious buyers from wasting our time.
RETURNS ON NEW STOCK;
If returned due to personal preference or financial issues on customers part, a restocking fee will be charged as outlined below. If returned due to defect we will refund in full after inspection is complete as outlined below.
REPAIRS / DAMAGE OR DEFECT CLAIMS
If repairs are required we will cover them once the problem has been diagnosed and evidence is provided to verify / authenticate a claim for repair, defect or damage.
We will then reimburse repair costs. This only applies to items under shop or manufacturer warranty
NB. Damaged or defective goods: Damage / defect on arrival must be documented, photographed along with packaging and within 24 hours of receipt or opening of package, in order to file a claim. We will work with you to get either a repair fee paid, a partial refund, or negotiate a return for a full refund or exchange.
RESTOCKING FEES
We charge a uniform $130 restocking fee on items returned due to personal preferences or financial errors. There is no restocking fee for return of defective items.
VINTAGE INSTRUMENTS:
Flight / Climate change can affect the set up of any guitar so to that end we cannot guarantee that an instrument will arrive with the set up described.
You may need to allow a bit of time for an instrument to acclimatize and you may need to make adjustments to get it set up optimally at your end.
We do not pay for truss adjustment / bridge adjustment or set up fees. If the instrument is not setting up because of a technical fault see our return / repair policy abov
Are only on offer on Reverb.com or direct, please email us at dstewart@bassjapandirect.com to find out more! We can only offer buy now sales on Shopify / eBay at present due to limitations. Thank you for your understanding.
SHIPPING / RETURNS ON OFFERS.
We offer global shipping using UPS or EMS Japan Post, on accepted offers the shipping will be standard two week shipping by default and where necessary will ship neck-off. We do not accept returns on offers.
PAYMENT ON OFFERS:
Must be within 24 hours of acceptance. This is to prevent non-serious buyers from wasting our time.
RETURNS ON NEW STOCK;
If returned due to personal preference or financial issues on customers part, a restocking fee will be charged as outlined below. If returned due to defect we will refund in full after inspection is complete as outlined below.
REPAIRS / DAMAGE OR DEFECT CLAIMS
If repairs are required we will cover them once the problem has been diagnosed and evidence is provided to verify / authenticate a claim for repair, defect or damage.
We will then reimburse repair costs. This only applies to items under shop or manufacturer warranty
NB. Damaged or defective goods: Damage / defect on arrival must be documented, photographed along with packaging and within 24 hours of receipt or opening of package, in order to file a claim. We will work with you to get either a repair fee paid, a partial refund, or negotiate a return for a full refund or exchange.
RESTOCKING FEES
We charge a uniform $130 restocking fee on items returned due to personal preferences or financial errors. There is no restocking fee for return of defective items.
VINTAGE INSTRUMENTS:
Flight / Climate change can affect the set up of any guitar so to that end we cannot guarantee that an instrument will arrive with the set up described.
You may need to allow a bit of time for an instrument to acclimatize and you may need to make adjustments to get it set up optimally at your end.
We do not pay for truss adjustment / bridge adjustment or set up fees. If the instrument is not setting up because of a technical fault see our return / repair policy abov